Welcome to the Remote Deposit Capture Resource Center

We are here to help you through the software transition

The Remote Deposit Capture Resource Center is your go-to destination for support during this software transition. Here, you’ll find step-by-step guides, training materials, FAQs, system updates, and support contacts—all designed to help you navigate the new system with confidence.

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We will help you convert to the new software on the following dates:

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June 2 - July 14

Minnesota Bank & Trust Clients

Migration appointments begin June 2 and will be completed on July 14.

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June 2 - July 29

All other UMB Divisional Banks

Migration appointments begin June 2 and will be completed on July 29.

We’re here to support your transition to the new platform.

Our Migration Specialists are ready to guide you through every step of the process—from software installation and logging in with your new credentials to testing a deposit and learning about new features.

To get started, please use the scheduling link provided in your email. If you already know your Upgrade ID (also found in the email), you can click the link below to proceed directly.

Book an appointment
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Resources:

How to Create a Deposit in the New WebClient

Learn how to create a deposit in the new system with this step-by-step tutorial.

Frequently asked questions

Can I keep my existing scanner?

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Yes, most clients will not require a change in scanner. If you have an incompatible scanner, UMB proactively reached out to you to discuss your options. Please see an updated version of our compatible scanner list.

Will my old password still work?

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No, your previous password will no longer work after the upgrade. During your migration appointment, you will receive a new temporary password, at which time you may reset it to your preferred password.

Will I still have access to my legacy remote deposit service?

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You will have access to your current remote deposit application prior to your migration appointment. Once your migration appointment is successfully completed with a deposit, you will begin to use the new WebClient application. Deposit access to your current remote deposit application will be removed shortly after the successful completion of your migration appointment.

I already completed my migration, but I’m having issues.

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For help between June 2 and July 29, please contact a Migration Specialist at 844-227-8151. 

Have Questions? We're Here to Help.

Please call us at 844-227-8151, Monday through Friday, from 7:00 am to 6:00 pm Central.